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HR Consulting Services

Your Outsourced HR Consultants in Australia

Need help with your HR? Employee Matters provides outsourced HR advisory services which can substitute or bolster your in-house team. We are your ‘in-house’ external HR consultants, embedding ourselves into your business making us personally invested in your success.

External HR consultants are a smart option if you need guidance with your HR, or do not have the resources to hire a full in-house team. We can help you create and implement policies, procedures, and processes that are compliant with legislation and Board requirements and that can help you boost your organisation’s profitability and productivity.

HR Consulting Services

Why Hire External HR Consultants?

External HR consultants can solve your organisation’s employee headaches, such as:

  • Implementing or updating HR policies & procedures
  • Redundancies and exiting non-performers
  • Helping an overwhelmed in-house HR team
  • Unfair Dismissal claims and formal investigations
  • Restructuring and change management
  • Onboarding and engagement
  • Modern Award analysis and rates
  • Bullying and harassment complaints
  • Compliance with Employment Relations (ER) legislation

Why Choose Employee Matters HR Consultants?

Our Australian HR consultants have comprehensive expertise, with all our Employee Experts having at least 10 years of experience. We live and breathe HR and are committed to delivering the best HR consultancy services to our clients.

Our HR management services are a cost-effective alternative to hiring a full in-house HR team. We work with you to analyse your organisation’s HR pain points and create an HR strategy that offers as much or as little HR help as you need. Not only do you get a level of expertise that is hard to come by – you’ll get it at a fraction of the cost of hiring a full in-house team.

Let's talk

Request a meeting to learn how we can help you drive success by outsourcing your training:


Alternatively, call us on (02) 8021 4206 to speak with one of our friendly employee experts or drop us a line via our contact page.

How Can HR Consultants Help?

HR consultancy services cover a range of solutions; your Employee Matters HR consultant can:

  • develop comprehensive HR roadmaps for your business, creating a straightforward pathway for your HR needs.
  • provide organisational culture analysis and reporting, so you have a holistic view of employee morale and productivity.
  • design and execute bespoke training for you and your managers, providing one-on-one coaching or team workshops, so you are equipped with the knowledge and abilities you need to excel as an employer.
  • assist you with writing, introducing, or updating HR policies so you are compliant with the latest Employment Relations (ER) legislation.
  • help you implement processes and procedures.
  • assist you with change management and internal communications.
  • guide you through award interpretations and classifications
  • guide you through redundancy and Fair Work
  • create performance management frameworks to better monitor and assess your employees

What makes Employee Matters different?

Unlike other human resources consultants, Employee Matters are truly invested in your success. We embed ourselves into your business, making us your ‘in-house’ outsourced human resources consultants

We allocate an Employee Expert for your organisation, who learns who you are inside and out, to provide you with the best HR advisory services. With this personalised approach, we deliver the best solutions for your organisation.

We take client satisfaction seriously, so you’ll receive scheduled calls from our Managing Director and General Manager for feedback, including what is working for you and what we could be doing better for you.

Cost-effective HR services
without compromising on quality

Flexibility - solutions tailor made
to your requirements and budget

A clear HR strategy that delivers
real business results

A Senior HR Manager who understands
your specific business needs

We embed in your business
and are invested in your success

HR best-practice education
for your people leaders

How does Employee Matters Work?

When you come on board with Employee Matters, you’ll get a welcome from our Managing Director, Natasha Hawker, and an introduction to your dedicated Employee Expert.

Your Employee Expert will then meet up with you to discuss your HR issues and begin creating a bespoke solution for you. They’ll also set a time to complete data gathering for our Employee Metrics HR diagnostic tool.

Over the next few weeks, your Expert will complete the diagnostic report, determining your ‘traffic light’ risk indicator and providing recommended actions. They will then discuss your HR Roadmap, which is a one-year strategic plan for your organisation.

Once your plan is in place, we’ll work together to establish your monthly hours of HR support, through an initial meeting discussing the scope of work, plans and next steps, and the end goal. You’ll receive progress check-ins and reporting, as well as transparency in how your monthly hours have been used.

Need HR Consultancy Services?

Contact us now to learn more about how we can help your organisation make your employees your greatest asset:

Testimonials

Since engaging Employee Matters with Morgan as our dedicated Expert, we have made major improvements to our policies across the board that benefit both the company and our employees. We went from having virtually no policies to almost all that we require within months, and improved our processes at the same time. Overall Morgan saves us time when issues arise, her sound advice always leads us in the right direction. She is a trusted adviser

Matthew Grove

CEO
We were referred to Employee Matters by our business coach, to provide coaching and support for our management team, make sure we were compliant with our HR responsibilities, and build on some of the structure that we already had in place. Employee Matters and the team were knowledgeable, responsive, flexible to the needs of our business, and Nardia became an integral part of our team. Employee Matters will continue to be part of Technium as we grow, and I'd recommend anyone who has employees to not wait for a problem, but to take a proactive approach and engage with Employee Matters sooner rather than later.

Simon Pilkington

Managing Director
The prospect of an employment dispute is terrifying to me, despite 40 years of legal experience, mainly in large firms. Now that I am the principal of a boutique planning and environmental law practice, employing 7 people, my salvation has been Natasha Hawker's book 'From Hire to Fire & Everything in Between'. It is a gem: well written and practical, it nicely balances my need for simplicity with sufficient detail to make it useful. The book is empowering in that it helps me identify the issues and questions I need to have in mind when analysing and addressing a problem. Thank you Natasha, you have literally improved the quality of my life by reducing my stress when it comes to dealing with employment matters.

Glen McLeod

Principal
As a US based business with employees in Australia, I was looking for assistance in managing our Australian arm, as well as helping me to navigate the Australian employment landscape. I have been using Employee Matters and Catherine for a while now, and have been really impressed how Catherine has helped me manage the team in Australia and has kept me abreast of HR, Fair Work and other legislative developments. Catherine’s guidance and advice has been so beneficial and I really appreciate all the extra support.

Ana Apostolescu

Director of HR & Operations
“I had the pleasure of having Natasha involved in our 2nd annual Workforce Analytics Summit in Sydney in 2020. Natasha was very well-prepared, highly professional, and an engaging panel moderator. She knew her topics well and engaged with the speakers prior to the event to be fully prepared for an outstanding session. Looking forward to working with her again in future!”

Nick Kenny

Conference Producer – Australia, New Zealand & Asia
Natasha was engaged to develop and facilitate a half day training session as part of our annual global conference. The brief was to educate our people leaders on hiring excellence and optimising team performance. As a fast growing small company, we were looking for someone to train our relatively new people leaders from both commercial and technical backgrounds (and multiple geographies). Natasha was willing to understand our organisation and particular needs, and tailor the content and workshop accordingly. She also set up an expectations model in advance so we could reflect on the desired outcomes and we debriefed against this model after the event. The training session itself was very well run, with a nice mix of theory, discussion and practice sessions for behavioural interviewing in small groups. Natasha's experience as well as her passion and enthusiasm for effectively recruiting and managing people is impressive. The session was very highly rated by our people leaders and we frequently hear people talking about Natasha's interviewing techniques. We would happily recommend Natasha to organisations seeking to invest in their recruiting and people-management capability.

Stuart FitzRoy

Chief Product & Engineering Officer, Rokt
Natasha did a fantastic job of both presenting key information in a pre-planned structure that was informative and easy to understand, and dealing with the many questions that came thick and fast from Q and A. It was really great to get the opportunity to speak to an expert who could help with any challenges a company is facing in the HR space no matter how big or small. I particularly liked that Natasha’s focus wasn’t just advice on how to stay on the right side of employment law, but also how to build a company with great culture and a happy, motivated and cohesive workforce. Great Job Natasha, looking forward to learning more from you in the future.

Drew Alexander

Director, XAM Consulting Pty. Limited.
"In 2017, my company launched its first group coaching program, designed to provide small business owners in their early years with the knowledge and support they need to grow, whilst effectively managing commercial risk. Employees and contractors are such a high-risk area for business owners, specifically those who cannot afford – or do not know where to find – reliable advice. I met Natasha in 2015 when she was delivering a presentation to a group of small business owners. With years of experience of my own in HR, within corporate organisations, it was obvious Natasha knew her subject matter inside-out. She was engaging, relevant and it was obvious that she cared. Upon launching my group coaching program, Natasha was an obvious choice to deliver a workshop on recruitment and employee engagement. Natasha was – as usual – engaging, and the content of the presentation was very relevant to the audience. As was evident from our surveys, my clients were extremely satisfied with the workshop – they felt that Natasha was the “right balance between knowledgeable and approachable”, and that the workshop resulted in increased awareness relating to HR matters which are relevant to them, and the confidence to expand their business through more clarity on the hiring process and employee engagement strategies. Since then, all the clients who attended the workshop have hired employees and they have found the strategies they learned to be extremely useful. I recommend Natasha to all my clients who currently, or plan to, employ staff, and I hope Natasha will continue to facilitate the HR workshop for our future group coaching programs."

Kathryn Kavanagh

Director, Momentum Lab
"I was very fortunate to meet Natasha Hawker at a Conference and felt so inspired by her enthusiasm that I got hold of her book “From Hire to Fire”. I found it to be an excellent summation of events that occur every day in the workplace with ready tips in how to deal with these situations. Natasha’s goal in writing the book was for it to sit "doggy eared" on managers desk and being referred to as a guide when these situations arise unannounced. This objective has been achieved and I would recommend any small business owner who is unfamiliar with managing staff to get hold of the book as it is a great knowledge base to deal with these situations".

Brian Doughty

Founder and Director, The Outsourced CFO

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Let's Talk

Alternatively, call us on (02) 8021 4206
or drop us a note via our contact page.