Human Resources

Mastering Difficult Workplace Conversations with Natasha Hawker

Navigating difficult workplace conversations is one of the biggest challenges leaders face. In a recent episode of the Manage Self, Lead Others podcast, host Nina Sunday sat down with Natasha Hawker to share expert strategies for tackling these tough discussions.

Drawing from her book From Hire to Fire and Everything In-between, Natasha provided practical insights on how managers can confidently approach performance conversations, address conflict, and foster a workplace culture of open communication.

Key Takeaways from the Episode

• Normalising regular one-on-ones – Creating a culture of ongoing feedback and support.
• Implementing daily huddles for accountability – Encouraging team alignment and productivity.
• Addressing conversation avoidance – Equipping managers with the skills to handle tough discussions.
• What to say during a performance conversation – Structuring conversations for clarity and effectiveness.
• Preparing for emotional reactions – Managing difficult responses with empathy and professionalism.
• Conducting stay and exit interviews – Gaining valuable insights to improve retention and workplace culture.
• Developing effective onboarding programmes – Setting new employees up for long-term success.

Natasha’s expertise highlights how proactive HR strategies can transform workplace dynamics, helping leaders build stronger teams and more engaged employees.