What Our Clients Say

"Natasha is very responsive and really understood my requirements and sense of urgency... she was able to short list the right interim solution within 24 hours which was such a relief."

Leesa Tongoulidis

Suncorp | Manager

"We recently engaged Employee Matters to hire a key team member into our business. We had failed three times to fill the position. Our business was in pain and our staff were working overtime with uncomfortable workloads to fill the gap. Natasha Hawker from Employee Matters was able to quickly identify all the required skills, necessary traits and assess our team dynamics. Her team acted quickly to interview and put forward ideal candidates. We hired our new team member and the business has been transformed. Thank you Natasha Hawker and the team at Employee Matters. I wish I had taken this step 6 months earlier!"

Justine Coombe

Ignite Digital | Founder & CEO

“Natasha’s responsiveness to my HR need was extremely welcomed and timely. She put my questions into immediate context. Her response was highly relevant, showing she listened in detail and provided pertinent advice whilst outlining a clear course of action. She was able to solve my problems quickly, enabling me to get back to business.”

Kara-Lee Richards

Director People | Performance and Strategy, Precise Value

“I have been recruiting staff through Employee Matters for two years now. I have found them to be thorough and well informed about the needs of Corporate Travel. The staff are friendly and professional. Their service is prompt and efficient and better priced than any other recruitment agency in the market.”

Linda Butler

Media Travel | HR

“Before engaging Employee Matters, I struggled to find somebody who could provide timely professional HR advice that didn't break the bank and didn't have large upfront cost commitments. Employee Matters were easy to engage and they were very upfront with the costs which gave me a lot of comfort in doing business with them. We have always been impressed with their level of customer service responsiveness, as well as the knowledge of their team. In the past I have struggled to get solutions from Govt services, so we often just had to "wing it"! But since engaging Employee Matters, I have been really pleased at the resolutions that we have been able to get. Working with Employee Matters has given us confidence in our employment matters with our staff and any of our HR concerns. I thoroughly recommend Employee Matters to anybody who is looking for a reliable small business HR consultant and looking for somebody as a trusted partner to work with for any of your HR compliance or employee needs.”

Peter Moriarty

itGenius Australia | Director

“ Employee Matters were very helpful communicating with me every step of the way making sure I was aware of next steps.”

Isabel

Isabel | Candidate

“ Kate was extremely thorough in her dealings with me.  As an applicant she liaised between me and the employer with efficiency and with great attention to detail.  I was always made to feel like a professional candidate rather than simply another applicant when communicating with Kate. ”

Jarred

Jarred | Candidate

“Sally had comprehensive knowledge of the product, business and culture”

Kevin

Kevin | Candidate

“ The whole process went so quickly and efficiently, not one thing to fault!”

Monik

Monik | Candidate

“... Kathryn (our new team member) couldn’t be a more perfect fit with our company, sometimes some things are meant to be. Thanks for your help in securing such a wonderful member for our team.”

Anita Hill

Superior Super Solutions | Managing Director

"I am so pleased ! You both did a great job and I particularly appreciate that you worked in team, so that we had a continuous process going on. Very smooth! Kate, I do really appreciate your persistence!! Other consultants and recruitment companies would have given up! You just kept at it! A big thank you!"

Christelle Damiens

Exportia | Managing Director

“As a small business without the luxury of an in house HR team or the expertise to make complex and critical workforce decisions, it was logical to outsource our HR to Employee Matters. It was one of the best decisions we have made. Employee matters have been integral in the growth of our company. With their expertise in all things from hiring, remuneration, compliance, to workplace health and safety they advised and tailored solutions specifically for us. Employee matters ensure your business is getting it right, from the start.”

Sarah Hunstead

CPR Kids | Director

“I wanted to thank Employee Matters for supporting me and my business as we tackled the key business element of employment policies. We are not a big enough company to have someone in a full-time role but I knew it was just one of those things that I needed to get completed. Kate was great at providing professional direction backed up by timely written information that pulled everything together. Her communication was clear and precise giving me full confidence that how we were going about packaging certain elements was going to work. I know my staff are also happy now as they have a clear set of guidelines, rules and procedures that they can use to discuss their employment and should any issues arrive we have a signed agreement that defines the rules and policies that they were employed under. A win for them and a win for me. Once again “Thank You” Natasha for making one of those to hard items much easier than I thought it would be”

George Gatt

Office Builders | Managing Director

“Employee Matters have been the ‘godsend’ that I was looking for. Being a small business owner in a specialist area - and having very little experience (or interest) in human resources and recruitment, I have found the services offered by Employee Matters to be exactly what I needed. With their assistance and support I now have the confidence to grow my business with the right recruitment strategies, the right contracts in place and the support available for any issues or questions that I might have. I trust their expertise fully. I throw weird ideas at them and they not only support me and offer improved suggestions, they are also not scared to advise me of the pitfalls and risks. The advice and leadership given by Employee Matters has been invaluable and they get my business and what I am trying to achieve. Each individual and their role fits into that vision and I now recruit people who fit into and help to grow the culture of my business. In short,

• I know where to go with questions or ideas regarding recruitment, team growth, the employment market and more
• I just don’t need to think about it, I’ve outsourced an area that has given me such angst in the past
• My team is awesome and continues to grow. I know exactly ‘who’ I am after and I leave the finding up to the experts.”

Louise Delaney

Richard Timpson Solicitors & Migration Agents | Practice Manager