Clients often ask us: “how do we create and maintain a positive organisational culture?” In the 13 years we’ve been operating, the answer hasn’t been identical for any two clients – no two businesses are ever the same. But the one theme that’s common to the otherwise bespoke solutions we’ve delivered has been to define, […]
By Natasha Hawker Why are Australian businesses not reaching their potential when it comes to productivity? Currently we are lagging behind other OECD countries and our position is not improving. We are behind US, UK, Brazil and France, to name just a few. “Productivity is the real value of output produced by a unit […]
Communication is key to your success. It is so vital for a successful culture and business, it’s easy enough to do but it’s a balancing act for it to be effective. Are you communicating too much? – In which case people have stopped listening. Are you not communicating enough? – In which case people […]
Why do some people want to desperately work for some businesses and avoid others like the plague? Mostly it can be put down to culture or the managers’ reputation. But how do you make or create a culture? Why would you bother? My thinking is that if more businesses focused on their cultural strategy, many […]
Why do some people want to desperately work for some businesses and avoid others like the plague? Mostly it can be put down to culture or the managers’ reputation. But how do you make or create a culture? Why would you bother? My thinking is that if more businesses focused on their cultural strategy, many […]
I wanted to write this morning about my driver; my bus driver to be precise, who does one of the most stressful and undervalued jobs in the world! This bus driver has compelled me to ring his employer on at least two occasions to comment on his excellent customer service – then he disappeared and […]